In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data, which repeals Directive 95 /46/CE (hereinafter, RGPD), of Law 34/2002, of July 11, on information society services and electronic commerce (hereinafter, LSSI-CE) and Organic Law 3/ 2018, Protection of Personal Data and Guarantee of Digital Rights (hereinafter, LOPDyGDD), Desarrollo Local y Turistico Avanzatour SLU (hereinafter, "Avanzatour") guarantees the protection and confidentiality of personal data, of any type that you provide to us. our clients, in accordance with the provisions of the General Regulations for the Protection of Personal Data.
The data provided will be processed in the terms established in the RGPD. In this sense, Avanzatour has adopted the levels of protection that are legally required, and has installed all the technical measures at its disposal to prevent loss, misuse, alteration, and unauthorized access by third parties, set out below. However, the user must be aware that Internet security measures are not impregnable.
Responsible for the treatment: Who are we?
Owner: Local and Tourist Development Avanzatour SLU Registered office: Atzavares Alt, 280, 03290, Elx, Alicante CIF: B54690110 Telephone: 639 693 828 Email: info (at) Avanzatour [dot] en Where are our website and email servers hosted?
Company name: Soluciones Web Online, S.L. NIF: B04437729 Postal address: Calle Hermanos Machado, 19, CP 04720 EL PARADOR, Almería Web: https://www.profesionalhosting.com/ Telephone: 911401900 Mail: billing@profesionalhosting.com Commercial Registry of Almería: Volume 748; Folio:183; Sheet: number: AL-20374; Registration: 1st Data Protection Officer: Carlos Ucelay; billing@professionalhosting.com
Data processing: What data do we process and what is its origin?
Depending on the relationship you may have with us, the following categories of personal data may be processed, as well as data obtained from different sources:
Contact forms and calls: The data comes from the interested party himself, or from his legal representative. The categories of data that will be processed are "Identifying data" (name, email and telephone number).
Request for quotes: The data comes from the interested party himself, or from his legal representative. The categories of data that will be processed are "Identifying" (name, email, telephone, ID).
Provision of services: The data comes from the interested party himself, or from his legal representative. The categories of data that will be processed are "Identifying" (name, email, telephone, postal address, ID) and "Economic" (bank details)
Reception of resumes: The data comes from the interested party himself, or from his legal representative. The categories of data that will be processed are "Identification" (name, email, telephone, ID, image), "Academic" (academic record, training, qualifications), "Professional" (professional experience, category, job, file professional).
Purpose of processing: What will we use your data for?
Contact forms: All data provided by our visitors on the Avanzatour website will be included in the record of personal data processing activities, created and maintained under the responsibility of Avanzatour, essential to resolve doubts or requests for information sent by our visitors. The data will be kept for the maximum period established by current law. No profiles are created for the users who contact us, nor do we transfer data to third parties. There is no international transfer of data.
Sending email: Avanzatour guarantees the protection and confidentiality of the personal data we receive through our email. The content of these communications, as well as that of any attached document, is confidential and is intended only for the recipient. In the event that you was not the recipient, we ask that you tell us so and not communicate its content to third parties, proceeding to permanently delete the message. The data will be kept for the maximum period established by current law. We do not transfer the data to third parties, nor is there any international transfer of the data.
Reception of resumes: The data provided through the job application form will be included in the record of personal data processing activities, created and maintained under the responsibility of Avanzatour, with the purpose of managing personnel selection processes carried out. out for us. The data will be kept for the maximum period established by current law. In the event of any modification to your data, please inform us accordingly. We do not create profiles of the users who contact us, nor do we transfer their data to third parties. There is no international transfer of data.
Customer service: All data provided by our clients will be included in the record of personal data processing activities, created and maintained under the responsibility of Avanzatour, essential to provide the services contracted by our clients, as well as to resolve doubts. or questions that you raise with us through our customer service channels. The data will be kept for the maximum period established by current law. No profiles are created, nor do we transfer your data to third parties. There is no international transfer of data.
Calls received: All data provided by interested parties who contact Avanzatour will be included in the record of personal data processing activities, created and maintained under the responsibility of Avanzatour, essential to resolve doubts or requests for information that they make to us. . The data will be kept for the maximum period established by current law. No profiles are created for users who call us, nor do we transfer data to third parties. There is no international transfer of data.
Web visitors: We carry out anonymized tracking of visitors to the Avanzatour website, to know which pages and services are most relevant to our potential clients. The data will be kept for the maximum period established by current law. Visitor profiles are not created. In the event that the visitor accepts the Google Analytics cookie, some data will be transferred (partial anonymized IP address, and unique device identifier -NID/SID/IDE-) but in no case will Avanzatour transfer personal data to said third party. International data transfer is carried out, from "Google Ireland Ltd." to "Google Inc." (United States), under authorization from the AEPD. Legitimacy of processing: Why do we need your data?
Contractual relationship: This is the one that applies when you contract any of our services.
Legitimate interest: To respond to queries and complaints you raise and to manage the collection of amounts owed. Your consent: If you are a user of our website, by checking the box that appears in the contact form, you authorize us to send you the necessary communications to respond to the query or request for information raised.
Recipients: Who do we share your data with?
By default, our policy is not to transfer your personal data to third parties, with the exception of those public or private entities to which we are obliged to provide your personal data in order to comply with any law (e.g., the Tax Law requires provide the Tax Agency with certain information on economic operations that exceed a certain amount).
In the event that, apart from the aforementioned assumptions, we need to disclose your personal information to other entities, we will previously request your permission through clear options that will allow you to decide in this regard, and you will be informed of this in the section «Purpose», stated above.
Communication: Who do we share your data with?
An international transfer of data could be carried out to "Google Inc.", in the event of acceptance of Google Analytics cookies, set out in the "Purpose" section above.
In the rest of the cases, no data will be communicated to third parties, nor will international data transfers be made.
Retention: How long will we keep your data?
We will only retain your personal data for as long as necessary to achieve the purposes for which it was collected. When determining the appropriate retention period, we examine the risks involved in the processing, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests described in the “Purpose” section.
In this sense, Avanzatour will keep the personal data once its relationship with you has ended, duly blocked, during the prescription period of the actions that may arise from the relationship maintained with the interested party.
Once blocked, your data will be inaccessible, and will not be processed except for making it available to public Administrations, Judges and Courts, for the attention of possible responsibilities arising from the treatments, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.
Security: How do we protect your data?
We use all reasonable efforts to maintain the confidentiality of personal information processed on our systems. We maintain strict levels of security to protect the personal data we process against accidental loss and unauthorized access, processing or disclosure, taking into account the state of technology, the nature and the risks to which the data is exposed.
What rights can you exercise over your data as an interested party?
We inform you that you may exercise the following rights:
Right of access to your personal data, to know which ones are being processed and the processing operations carried out with them. Right to rectify any inaccurate personal data. Right to deletion of your personal data, when this is possible (for example, by legal requirement). Right to limit the processing of your personal data when the accuracy, legality or necessity of processing the data is doubtful, in which case, we may retain it for the exercise or defense of claims. Right to object to the processing of your personal data, when the legal basis that enables us to process it is our legitimate interest. Avanzatour will stop processing your data unless it has a legitimate interest or is necessary to defend claims. Right to the portability of your data, when the legal basis that enables us to process it is the existence of a contractual relationship or your consent. Right to revoke the consent granted to Avanzatour. To exercise your rights, you can do so free of charge and at any time, by writing to us at Atzavares Alt, 280, 03290, Elx, Alicante, attaching a copy of your ID.
Protection of rights: Where can you make a claim?
If you understand that your rights have been neglected by our entity, you can file a claim with the Spanish Data Protection Agency, through any of the following means:
Electronic office: https://aepd.es Postal mail: Spanish Data Protection Agency, C. Jorge Juan, 6. 28001, Madrid Telephone: 910.100.099 or 912.663.517 Filing a claim with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or attorney is not necessary.
Update: What changes may there be to this Privacy Policy?
Avanzatour reserves the right to modify this policy to adapt it to legislative or jurisprudential developments that may affect compliance with it.
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