Privacy Avanzatour

Legal Notice

Introduction.
The purpose of this document is to establish and regulate the rules of use of the Site (hereinafter the "Site"), meaning all pages and their contents owned and accessed through the domain www.avanzatour.es and its subdomains.
The use of the Site confers the condition of User of the same and implies acceptance of all the conditions included in this Legal Notice. The User undertakes to read this Legal Notice carefully each time he/she intends to use the Site, since the Site and its conditions of use contained in this Legal Notice may be subject to change.

Ownership of the Web Site.

The owner of this Site is: Desarrollo Local Y Turistico Avanzatour SLU (hereinafter "Avanzatour"), with registered office at Atzavares Alt, 280, 03290 Elche (Alicante).

Intellectual and industrial property.

The intellectual property rights of this Site are owned by Avanzatour. Any unauthorised reproduction, distribution, commercialisation or transformation, in whole or in part, of the content of the Site, except for personal and private use, constitutes an infringement of Avanzatour's intellectual property rights. Likewise, all trademarks or distinctive signs of any kind contained on the Site are protected by law. Unauthorised use of the information contained on this Site, as well as any damage caused to Avanzatour's intellectual and industrial property rights, may give rise to the corresponding legal action and, if applicable, to the liabilities arising from such action.

Exclusion of liability.

The content, programmes, information and/or advice expressed on this Site should be understood to be merely indicative. Avanzatour is in no way responsible for their effectiveness or accuracy, and is exempt from any contractual or extra-contractual liability to Users who make use of them, as it is up to them to decide at their own discretion as to their appropriateness. Adaptation Web LOPD-LSSI. This Site may publish content provided by third parties or companies. Avanzatour is not responsible for the truthfulness and accuracy of such content, and is exempt from any contractual or extra-contractual liability to Users who make use of it. Avanzatour reserves the right to modify the content of the Site without prior notice and without limitation of any kind.

Avanzatour also declines all liability for any damages that may be caused by the lack of availability and/or continuity of this Site and of the services offered on Avanzatour. Avanzatour does not guarantee the absence of viruses or other elements on the Web that may cause alterations to your computer system. Avanzatour disclaims any contractual or extra-contractual liability to Users who make use of it and who may suffer damages of any kind caused by computer viruses or by computer elements of any kind. Avanzatour declines all liability for services that may be provided on the Site by third parties. Avanzatour declines all responsibility for the services and/or information provided on other sites linked to this Site. Avanzatour does not control or exercise any type of supervision over third-party Web sites. We advise Users to act with caution and to consult any legal conditions that may be set out on these sites. Users who send any type of information to Avanzatour undertake to ensure that it is truthful and does not violate any third party rights or current legislation.

Conditions of use of the portal for users.

Access to this Site is free of charge except for the cost of connection through the telecommunications network supplied by the access provider contracted by users. It is expressly forbidden to use the Site for purposes that are harmful to the property or interests of Avanzatour or third parties or that in any other way overload, damage or render useless Avanzatour's or third parties' networks, servers and other computer equipment (hardware) or computer products and applications (software). In the event that the User becomes aware that the linked Sites refer to pages whose content or services are unlawful, harmful, denigrating, violent or contrary to morality, we would be grateful if he/she would contact Avanzatour.

Privacy policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter, RGPD), Law 34/2002 of 11 July, on information society services and electronic commerce (hereinafter, LSSI-CE) and the Organic Law 3/2018, on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter, LOPDyGDD), Desarrollo Local y Turistico Avanzatour SLU (hereinafter, "Avanzatour") guarantees the protection and confidentiality of personal data of any kind provided by our customers, in accordance with the provisions of the General Regulation on the Protection of Personal Data.

The data provided will be treated in accordance with the terms established in the RGPD. In this sense, Avanzatour has adopted the legally required levels of protection, and has installed all the technical measures available to prevent the loss, misuse, alteration, unauthorised access by third parties, as described below. However, the user must be aware that Internet security measures are not impregnable.

Responsible for the treatment: Who are we?

Owner: Desarrollo Local Y Turistico Avanzatour SLU
Registered office: Atzavares Alt, 280, 03290, Elx , Alicante
VAT NUMBER: B54690110
Telephone: 639 693 828
E-mail: info (at) avanzatour [dot] es

Where are our web and mail servers hosted?

Company name: Soluciones Web Online, S.L.
TAX ID: B04437729
Postal address: Calle Hermanos Machado, 19, CP 04720 EL PARADOR, Almería
Web: https://www.profesionalhosting.com/
Telephone: 911401900
Mail: facturacion@profesionalhosting.com
Mercantile Register of Almería: Volume 748; Folio:183; Page: nº: AL-20374; Inscription: 1st.
Data Protection Delegate: Carlos Ucelay; facturacion@profesionalhosting.com

Data processing: What data do we process and what is its origin?

Depending on the relationship you may have with us, the following categories of personal data may be processed and data may be obtained from different sources:

• Forms and contact calls: The data comes from the data subject himself, or his legal representative. The categories of data to be processed are "Identifying data" (name, email and telephone).
• Request for quotations: The data originates from the data subject himself/herself, or his/her legal representative. The categories of data to be processed are "Identifying data" (name, email, telephone, ID).
• Provision of services: The data comes from the data subject himself, or his legal representative. The categories of data that will be processed are "Identity" (name, e-mail, telephone, postal address, ID) and "Financial" (bank details).
• Receipt of CVs: The data comes from the interested party or their legal representative. The categories of data that will be processed are "Identifying" (name, e-mail, telephone, ID card number, image), "Academic" (academic record, training, qualifications), "Professional" (professional experience, category, job position, professional record).

Purpose of processing: What will we use your data for?

• Contact forms: All the data provided by our visitors on the Avanzatour website will be included in a register of personal data processing activities, created and maintained under the responsibility of Avanzatour, which is essential to resolve any queries or requests for information sent by our visitors. The data will be kept for the maximum period of time established by current law. We do not create profiles of the users who contact us, nor do we pass the data on to third parties. No international transfer of data is carried out.
• Sending e-mails: Avanzatour guarantees the protection and confidentiality of the personal data we receive via e-mail. The content of these communications, as well as that of any attached documents, is confidential and is intended solely for the addressee. In the event that you are not the addressee, we ask you to inform us of this and not to communicate its content to third parties, proceeding to the definitive elimination of the message. The data will be kept for the maximum period of time established by the law in force. We do not pass the data on to third parties, nor is there any international transfer of the data.
• Receipt of CVs: The data provided through the job application form will be included in the register of personal data processing activities, created and maintained under the responsibility of Avanzatour, for the purpose of managing personnel selection processes carried out by us. The data will be kept for the maximum period of time established by current law. In the event of any changes to your data, please inform us accordingly. We do not create profiles of the users who contact us, nor do we pass on your data to third parties. No international transfer of data takes place.
• Customer service: All data provided by our customers will be included in the register of personal data processing activities, created and maintained under the responsibility of Avanzatour, essential to provide the services contracted by our customers, as well as to resolve any doubts or questions they may have through our customer service channels. The data will be kept for the maximum period of time established by current law. We do not create profiles, nor do we pass your data on to third parties. No international transfer of data is carried out.
• Calls received: All data provided by interested parties who contact Avanzatour will be included in the register of personal data processing activities, created and maintained under the responsibility of Avanzatour, which are essential for resolving any queries or requests for information that they may make. The data will be kept for the maximum period of time established by current law. We do not create profiles of the users who call us, nor do we pass the data on to third parties. No international transfer of data is carried out.
• Web visitors: We carry out anonymised tracking of visitors to the Avanzatour website, in order to find out which pages and services are most relevant to our potential customers. The data will be kept for the maximum period of time established by current law. No visitor profiles are created. In the event that the visitor accepts the Google Analytics cookie, some data (anonymised partial IP address and unique device identifier - NID/SID/IDE -) will be transferred, but under no circumstances will Avanzatour transfer personal data to this third party. International data transfer is carried out from "Google Ireland Ltd." to "Google Inc." (United States), with the authorisation of the AEPD (Spanish Data Protection Agency).

Legitimacy of processing: Why do we need your data?

• Contractual relationship: This is the one that applies when you contract any of our services.
• Legitimate interest: To deal with the queries and complaints that you make to us and to manage the collection of the amounts owed.
• Your consent: If you are a user of our website, by ticking the box on the contact form, you authorise us to send you the necessary communications to respond to your query or request for information.

Recipients: With whom do we share your data?

By default, our policy is not to pass on your personal data to third parties, with the exception of those public or private entities to which we are obliged to provide your personal data in order to comply with any law (e.g., the Tax Law requires us to provide the Tax Agency with certain information on economic transactions exceeding a certain amount).

In the event that, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will ask for your prior permission through clear options that will allow you to decide in this regard, and you will be informed of this in the "Purpose" section, set out above.

Communication: With whom do we share your data?

International transfer of data to "Google Inc." may take place in the case of acceptance of Google Analytics cookies, as described in the "Purpose" section above.

In all other cases, no data will be disclosed to third parties and no international data transfers will take place.

Retention: How long will we keep your data?

We will only keep your personal data for as long as is necessary to achieve the purposes for which it was collected. In determining the appropriate retention period, we consider the risks involved in the processing, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests as described in the "Purpose" section.

In this regard, Avanzatour will keep the personal data once its relationship with you has ended, duly blocked, for the period of limitation of any actions that may arise from the relationship maintained with the interested party.

Once blocked, your data will be inaccessible, and will not be processed except to make them available to the Public Administrations, Judges and Courts, for the attention of possible liabilities arising from the processing, as well as for the exercise and defence of claims before the Spanish Data Protection Agency.

Security: How do we protect your information?

We use reasonable efforts to maintain the confidentiality of personal information processed on our systems. We maintain strict levels of security to protect the personal information we process against accidental loss and against unauthorized access, processing or disclosure, taking into account the state of technology and the nature and risks to which the information is exposed.

What rights can you exercise over your data as a data subject?

We inform you that you may exercise the following rights:

• Right of access to your personal data, to know which are being processed and the processing operations carried out with them.
• The right to rectify any inaccurate personal data.
  Right to erasure of your personal data, where this is possible (e.g. by law).
• The right to limit the processing of your personal data when the accuracy, lawfulness or necessity of the data processing is in doubt, in which case, we may retain them for the exercise or defense of claims.
• Right of opposition to the processing of your personal data, when the legal basis that enables us to process them is our legitimate interest. Avanzatour will stop processing your data unless it has a legitimate interest or it is necessary for the defense of claims.
• Right to the portability of your data, when the legal basis that enables us to process it is the existence of a contractual relationship or your consent.
• Right to revoke the consent given to Avanzatour.

To exercise your rights, you can do so free of charge and at any time by writing to us at Atzavares Alt, 280, 03290, Elx , Alicante, attaching a copy of your ID card.

Guardianship of rights: Where can you make a complaint?

In case you understand that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency, through any of the following means:

Electronic site: https://aepd.es
Postal mail: Agencia Española de Protección de Datos, C. Jorge Juan, 6. 28001, Madrid.
Telephone: 910.100.099 or 912.663.517
There is no cost to file a complaint with the Spanish Data Protection Agency and you do not need the assistance of a lawyer or solicitor.

Update: What changes may be made to this Privacy Policy?

Avanzatour reserves the right to modify this policy to adapt it to new legislation or jurisprudence that may affect its compliance.